Background
A European distribution center faced two constraints: limited floor space and rising peak-season order volumes. The operation needed higher storage density and faster retrieval without expanding the building footprint.
Solution
A multi-directional shuttle system was deployed inside a high-density racking structure. Shuttle vehicles travel horizontally and vertically within the system to access locations from multiple directions, reducing travel distance and improving throughput. The solution was integrated with identification and tracking methods (e.g., barcode/RFID) to support accurate picking and inventory traceability.
Results (Observed Outcomes)
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Higher storage utilization through better use of vertical space and dense slotting.
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Shorter retrieval time and improved order processing speed, especially during peak periods.
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Lower dependence on manual travel in aisles, helping reduce labor intensity and stabilize output.
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Improved accuracy through system-guided operations and scan-based confirmation.
Peak Season Performance
Before automation, peak seasons created bottlenecks in retrieval and staging. After the shuttle system went live, the warehouse maintained stable service levels under higher order volume, with fewer process delays caused by long travel paths.
Takeaway
A multi-directional shuttle system is a practical path for warehouses that need higher density + higher throughput under space constraints. The key is designing around real operating parameters (SKU profile, throughput target, pallet/carton dimensions, and integration boundary with WMS/WCS).